Peter MareeFebruary 21, 2022
Mrs. von BackströmFebruary 21, 2022
I am writing to you to thank you for your patience, understanding and encouragement. When you first told me that I need a hearing aid in each ear due to significant hearing loss, I was really flabbergasted, devastated and very reluctant to go ahead, but thanks to you, I now know that you were right in your diagnosis and recommendation. Thank you for seeing me and my husband on several occasions and for repeatedly explaining everything to me. I must admit that it was really difficult wearing the hearing aids for the first two weeks. My ears were constantly itchy and irritated and the noise was, at times, unbearable. I will not forget the first night that I actually realised how bad my hearing was. We were watching television and I heard everything that was said during the program. After deciding to lie down on my side and realising that the hearing aids were hurting me when I lie like that, I took them out. Suddenly I couldn’t hear the television anymore. My husband laughed when I asked him why he had turned the sound down. As I have said, that was when I realised that I really had a serious hearing problem. I managed to get through the difficult time of adapting to wearing the hearing aids. Almost miraculously, after the first two weeks, there were no more “side effects”. It has now been about two months and I cannot thank you and my husband enough for encouraging me to wear the hearing aids. Today I am proud of my hearing aids as I can hear normally again. Thank you again.