Rudy AudoonFebruary 22, 2022
Eugene HenningFebruary 22, 2022
In life and as in business one meets certain individuals who have a profound impact on you, this is never more true than of Yolande.
I first met Yolande when she took over the medical practice that I used to visit during 2010. Yolande immediately showed amazing empathy, professionalism combined with complete understanding and caring for my condition. She immediately instilled trust and confidence, and through the times I attended the practice she demonstrated much more of her caring side which far extended beyond her regular duties.
I have seen the utter devotion Yolande has discharged in her care for the frail, elderly and the young. She even arranges to leave the practice and meet with her patients at a time and place convenient for them. These are the people who desperately need someone like Yolande.
Yolande really understands the medical and business needs around audiology, and 100% recognises the individual’s requirements in a professional environment. She combines exceptional medical skills and applies this to the individual’s economic needs. It is true that the hearing aids of the modern-day are more like mini-computers than those devices of a bygone age, and Yolande wonderfully balances between this and the individuals working needs. In my case as an engineer, I am required to attend numerous teleconferences, physical face-to-face meetings and work in IT / equipment rooms, all of which used to prove daunting and difficult, however today I am able to work efficiently and confidently. I even use my own device when I go hunting, this has enabled me to enjoy the beautiful sounds of nature, and not least be able to have normal everyday conversations with my wife and grandchildren, some of which are long-distance telephone calls to Australia.
None of the above would have been possible without the help of a wonderful audiologist such as Yolande, I cannot praise her enough.