During the Covid-19 pandemic and the complete lockdown as instructed by our president, our services will also be suspended.
Our practices will close as from Thursday 26 March 2020 at 16h00 and will re-open on the 20th of April 2020 (until further notice). You can stock up on batteries / waxguards and other consumables until 26 March at 16h00.
We will however be contactable and will attempt to be at your assistance as best we can with the measures we have put in place:
TELEPHONIC: All our telephones will be diverted to our reception staff’s cellphones. Please only contact us between 9am and 3pm for advice/help & emergencies or booking of appointments.
Wierdapark: 012 653 3830
Saxby Medicross: 087 944 1803
Benoni: 011 425 0171
WHATSAPP: 084 583 5104
EMAIL: You are welcome to contact us on our email:
We are unsure what the full extent & implication will be for us during lockdown and whether we will be able to come out to the practice for urgent repairs at all. Therefore, we will take case by case and evaluate as needed and with new information from government as available. Most of our suppliers are on standby for urgent repairs. Please contact us should you feel that you have an urgent problem at hand. If we cannot address the problem ourselves/in house, we will advise with a plan of action.
BATTERIES: Should you run out of batteries in this time – we have made contact with pharmacies in our areas that has stock of hearing aid batteries readily available. (This will not be at the price that we are able to supply it at – but you will be able to buy some there in case of emergency since the pharmacies are open during this time).
Hearing aid adjustments are generally not possible, except through some of our remote programming facilities. It is not possible with all products – but you can contact us to enquire whether your instruments are compatible with this functionality – WE WOULD LOVE TO ASSIST – PLEASE ENQUIRE ABOUT THIS!
Please always be sure that we have your best interest at heart and that we will go to great lengths to ensure our service to you.
Our prayers are with every single South African in this time and that our leaders are guided to make the right decisions for us as country.
We will get through this!
In the words of our president:
I call on all of us, one and all, to play our part.
To be courageous, to be patient, and above all, to show compassion.
Let us never despair.
For we are a nation at one, and we will surely prevail.