We are relying on our hearing aids daily to provide us with quality hearing and make communication easy. If there is a case that your hearing aid does not function optimally, we don’t want you to struggle. Therefore, here are a few tips for taking care of your hearing aids. These tips will also help to reduce any further malfunction and help to extend the lifetime of your hearing aid.
Here are a few tips:
If the sound from you hearing aids are muffled
Check if the dome and filters are clean and no wax is in the filters. Replace the filter and if the dome is not looking at its best – use a cloth to wipe any wax off.
Feedback (Whistling sound from the hearing aid)?
Make sure that you don’t close the hearing aid with hair or something covering the hearing aids. It can trap sound from the hearing aid and cause it to re-enter the microphone.
No sound coming out of the hearing aid?
Replace the battery with a new one. If it continues, check that the batteries didn’t expire.
If the problem persists, please bring in the hearing aids to be checked.
The dry capsule and container are your hearing aids best friend! When they are out of your ears at night, it is best to store them in the container with the dry capsule to ensure any moisture is removed from your hearing aids.
I have check filters, domes, cleaned the hearing aid, and changed the battery, but still no sound coming from my hearing aid?
Don’t stress, that’s why we are here for you. Bring the hearing aid in that we can have a look for you.
My app disconnected and I am not sure how to connect my hearing aids again?
Here is a helpful link to reconnect your hearing aid to your phone:
Your hearing aid manual also has a guide to show how to connect your hearing aids to the app on your phone.
There is no reason for you to be isolated from people and your hearing! Start a routine to clean your hearing aids to ensure that they are always working for you. Please don’t hesitate to call us if you require assistance! We will gladly assist you!