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In the past 15 years, we have come across some interesting stories of what happened to people’s hearing aids, how they got lost and how they got damaged. Some of them quite amusing, some a bit cringe worthy! Let us look at a few of these before looking at insurance of instruments.
My dog ate my hearing aid
This is probably the most common one – dogs really, really love hearing aids! Two possible reasons for this is the fact that they might hear your hearing aid’s frequencies when it is on and laying on the table, even if you cant hear something. The other reason is the fact that earwax & the human smell might attract them and promises to be a ‘tasty‘ snack!
Interesting is that some cats has also eaten hearing instruments. The naughty animal list doesn’t stop at dogs and cats – parrots has grabbed an instrument from the ear and bitten off the tubes with their sharp little beaks. I also read about a monkey grabbing a hearing aid from a tourist’s ear while on Safari in Africa!
I got into the shower with my hearing aid
Hearing instruments and water are not the best of friends, although technology has improved and most hearing aids has good protection. When getting into the shower with them, luckily most people realize this quite quickly and save them from drowning! Being pushed into the pool or jumping into the pool with your hearing instruments can also cause significant damage due to submersion. If your hearing instruments get wet – remove them quickly, take out the batteries and put them into your drying cup or electronic dryer. A service is recommended after this. Do not put it in the microwave to help dry! Many people have tried and tested this approach to their utter dismay! You might have a mini explosion and total destruction of a potentially savable instrument!
Read more about what to do with your instruments if they get wet right here:
My grandchild got hold of my hearing aids
Kids will be kids and they might find that your hearing aids are a brand new toy to play with! (Be extra careful with hearing aid batteries and children, as the consumption of hearing aid batteries can be very dangerous!).
My hearing aid got lost
People tend to lose hearing aids easily in certain environments specifically. One example is working in the garden. Bending over, moving a lot and potentially wiping your face more often can cause your instruments to fall. Using face masks with elastic around the ears can cause lost instruments easily. Taking off sweaters or scarves in winter can also cause your instruments to be hooked off your ear and end up in the washing!
Lastly, perhaps a bit more cringe worthy – you might confuse your hearing aid and your suppository :-)…
Please insure your hearing aids!
Hearing aids are small valuable items and a variety of factors can contribute to damage or loss. We suggest that you do insure your instruments for damage and loss. Typically you need to specify your instruments on your insurance policy.
If you want to insure your instruments, kindly contact us for an insurance certificate with your serial numbers and replacement value that you can send directly to your insurer! (If we don’t have your serial numbers or you didn’t get it from us – we can get it from the instrument!).
Contact us if you need assistance with your insurance certificate!
Wierdapark – 012 653 3830
Saxby Medicross – 087 944 1803
Benoni – Northmead – 011 425 0171
10 Comments
Good morning
My mother is getting her hearing aids in a few weeks and I am looking for an insurance to cover loss and damage.
The hearing aids are worth R16000, how much would the monthly premium be?
Hi Nomsa, thank you for enquiring. I am unsure about monthly cost – insuring the instruments usually happens through your current insurer and not through us. Upon receipt of the instruments you can request an insurance certificate with serial numbers and replacement values that you can send to your insurer who will supply you with a quotation for cover. I do however know that it is quite affordable!!
Please send me an insurance certificate with serial numbers and replacement value for my Left and Right Oticon More 3 hearing aaids i purchased on 18 August 2021.
Kind regards,
Gill Oosthuysen
072 230 2335
nicoost@gmail.com
HI Gill, ek het dit vir jou aangestuur, Groete!
Yolande
Good day,
My fiance has been to your office a couple of years ago. You tested his hearing when he was still making use of his old hearing aids. In the meantime, he bought the Oticon Octa Pro aids to the value of R60 000.
Would you please be so kind as to possibly send me a certificate that I can use to insure them through my current insurer?
Kind Regards,
Adele de Bruyn
079 185 8530
adeledeb3@gmail.com
Hi Adele, I sent you an email!
Kind Regards
Y
Hi Yolandé
Baie dankie vir jou hulp met die skenker stel
Ek wardeer dit uit die diepte van my hart
Kan jy asb vir my n sertifikaat stuur vir my versekering en waarde asb
Goeie dag Theuns – ek vertrou dat die praktyk reeds met jou kontak gemaak het hieroor.
Groete
Yolande
Hi can you please recommend insurance companies in South Africa that offer hearing aid insurance
Good day Balisa,
you can ask any insurance company – your current one that insures household items, vehicle or any other item might be best to add it to the portfolio.
Kind Regards
Spectrum Hearing